Contact
A real person reads these. Usually within a couple of days.
If an animal is in trouble right now, this is the wrong page. Call your veterinarian. For severe weather, your national meteorological agency is the authority — in the United States, weather.gov. WeatherSpirit is not an emergency service and cannot help with an emergency.
For anything at all: support@weatherspirit.com
Send a message
There is no form on this page yet, on purpose: the one that was here posted into a placeholder and would have lost your message. Email reaches a person.
Particularly welcome
A recommendation that looks wrong
This is the most useful message we get, and we would rather hear it bluntly. If the blanket call is wrong for your horse, or the walk window is being too cautious about a dog that lives outside anyway, tell us — and tell us which number you think should move. Every constant in the app is editable precisely because we expect to be wrong about some of them, and the ones that are wrong for many people should change in the defaults, not just in your settings.
Helpful to include: the species, roughly where you are, what the app said, and what you would have done instead.
A husbandry source we have missed
The defaults come from published extension and veterinary guidance. If you know a better source — or a published figure that contradicts one of ours — we want the citation. Several constants in the app are our own calibration because nothing is published for them, and we would prefer they were not.
Something about the artwork
If a picture shows tack fitted wrong, a breed doing something it would not do, or an animal in a situation that would be unsafe in that weather, that is worth reporting. Tack accuracy in particular is a credibility problem we take seriously and get wrong sometimes.
Your data, and this page
If you email us, we have your email address and whatever you put in the message, for as long as it takes to deal with it. That is the entire extent of it — no CRM, no marketing list, no sharing with anybody.
You do not need an account to contact us, because there are no accounts. If you want your data deleted, you do not need to write to us either: Delete All My Data is in the app’s settings, works offline, and takes effect immediately, because your data was never anywhere else. Details in the privacy policy.
Response times
This is a small independent operation, not a support department. Most messages get a reply within two or three days. If something is urgent and animal-related, please do not wait on us — call your vet.